Shipping + Delivery
Shipping Updates for 2020
Due to the increased charges issued by UPS, our shipping rate for all orders under $100 is now $13. Typically, our average shipping cost runs $16-$19/order, and we definitely don't want to pass those costs onto our customers. However, in order to sustain our business, a price increase was necessary. We understand that this may seem like a high cost for shipping, but we want to thank you for continuing to support our business, our employees, and their families. We continuously monitor fluctuations in shipping costs and work to negotiate lower rates with UPS. If you have any questions, please don't hesitate to reach out to us at email@example.com. Thank you for your understanding and your support.
Does Montana Gift Corral ship outside the US?
If you're ordering an item from GiftCorral.com, we'll ship it to you almost anywhere in the world. However, there are many restrictions on what we can ship outside of the continental United States. Due to these restrictions and the associated increases in shipping cost, we ask that you contact us using our toll-free telephone number +1(800) 242-5055 or via email at firstname.lastname@example.org.
Please prepare the following information to determine the shipping cost for these orders:
- Your full address.
- A telephone number or email address that we can direct questions to.
- Your time offset (for example, we are at GMT -7).
- The SKU numbers of the items you would like to purchase.
How long does an order with GiftCorral.com take to ship?
It usually takes GiftCorral.com 24 hours to process and ship orders. If orders are placed over a weekend, they will be processed and shipped the following business day. If you are concerned that your order may not ship quickly enough, please contact us at (800) 242-5055, or email us at email@example.com to inform us of your situation.
How long do GiftCorral.com orders take to arrive?
Once GiftCorral.com ships a package, you will receive an email containing the UPS tracking number for your order. If your chosen shipping method is UPS Ground, UPS does not guarantee a time in transit. For all other shipping methods, the transit time is in business days once UPS receives the package.
How much does GiftCorral.com charge for shipping?
Our shipping costs depend on the cost of the order and the shipping method chosen, as well as the state. Shipping costs are given at checkout.
Who does GiftCorral.com use to ship?
Within the continental United States, we ship via UPS or the United States Postal Service. If UPS does not service an address, we tend to use the United States Postal Service.
What if my product arrives broken?
If your package arrives broken, we will refund or replace the item at your discretion. Please set it aside with all packaging materials and contact us immediately via our toll-free line, at (800)242-5055, or via email at firstname.lastname@example.org.
We must be notified of any damage within 7 days of the order arriving at its destination in order to comply with the above policy.
Why does my package appear to be in a reused box?
GiftCorral.com reuses boxes for shipping. Why do we do this? Two reasons: first, it’s a more environmentally friendly way to get you your products. We simply reuse the boxes that your items (and others) come to us in. Second, it costs us significantly less money to reuse materials, so we can pass those savings along to you.
How does GiftCorral.com package items?
GiftCorral.com packages your items as recommended by UPS.
Returns + Replacements
We must be notified of all returns within 7 days of the order arriving at its destination in order to comply with the following return policy.
What is GiftCorral.com's Return Policy?
Montana Gift Corral's return policy is simple: if you don't like it, return it and we will refund you your cost for the item(s). End of story. As long as the item is in a resaleable condition, all you have to do is send your item back to us with a note referencing your order number, the reason for the return, and your name. We recommend that you use some type of trackable shipping, such as UPS, as we cannot be responsible for items lost during transit. Send your package back to:
109 Pipkin Way
Belgrade, MT 59714
I received the wrong product. What do I do to get this replaced?
If your item is the wrong size, style or in some other way not what you expected, we urge you to give us a call at (800)242-5055 to discuss the issue. We are also available by email at email@example.com. We will do whatever it takes to correct the situation to your satisfaction.
When (and how) can I place orders with GiftCorral.com?
You can place orders 24 hours a day, 7 days a week, 365 days a year via the GiftCorral.com website. If you are more comfortable with telephone orders, you may also place orders on any day 8AM - 5PM MST. Call us toll-free at (800)242-5055.
What payment methods does GiftCorral.com allow?
GiftCorral.com accepts all major credit cards, meaning Visa, Mastercard, American Express, and Discover. Our website prices do not reflect the cost of delivery — this is added upon checkout. GiftCorral.com does not charge a sales tax.